Frequently Asked Questions | Hotel Reina Cristina

Check-in takes place from 3:00 PM and check-out is until 12:00 PM. If you book directly through our website, we can offer early check-in from 10:00 AM and late check-out until 4:00 PM, subject to availability. Consult with our team upon arrival to manage these options.

Our buffet breakfast is served every morning from 7:00 AM to 10:00 AM from Monday to Friday (non-holidays) and from 8:00 AM to 11:00 AM on Saturdays, Sundays, and holidays. It includes fresh dishes, varied options, and delicious preparations, so you can start the day with energy and flavor. If you have not booked under a bed and breakfast (B&B) regime, you can pay for breakfast directly at the hotel for €14/person.

Yes, we have two private parkings subject to availability at the time of arrival (it is not possible to reserve a space). One of them is located in the hotel building itself and the second one is located a few meters from the hotel. The cost is €19.50/space per night, so you can park without worries. We offer charging for electric vehicles, for a fee and subject to availability. You will also find nearby options a few meters from the hotel, both free outdoors and private and paid.

The hotel reception is open from 8:00 AM to 11:00 PM. Our team is available during this schedule to attend to any query, perform check-in and check-out, and ensure that your stay is as pleasant as possible. If you need assistance outside of this schedule, do not hesitate to inform us in advance.

Yes, the hotel has the Portal de Guadalaviar restaurant, located on the ground floor of one of the hotel buildings. Schedules and closing days may vary, so we recommend you consult directly with reception before or during your stay. Additionally, you can book your accommodation on a half-board basis, always subject to availability.

Yes, we have an on-demand laundry service so that you always have clean and ready clothes during your stay. You can find rates and information in your room's wardrobe.

Yes, all our rooms and common areas have free Wi-Fi, so you can stay connected at all times.

Yes, the hotel is pet friendly. This experience can be added as an extra during the booking process and has a cost of €15 per pet and night of stay. One pet per room is allowed (maximum 20 Kg) and a welcome kit is offered. According to hotel regulations, they cannot access restaurant areas or stay alone in the rooms. You can consult more information directly with the reception team.

Yes, we have 24-hour luggage storage, so you can leave your suitcases safely before your arrival or after your departure, and enjoy the city without worries.

Our rooms include air conditioning (seasonal), LCD TV, mini-fridge, safe, desk, wardrobe, and luggage rack. In addition, you will have a kettle, complimentary coffee/tea set, mineral water, full bathroom with amenities, hairdryer, dental kit, and more, to make your stay comfortable and complete. For the use of the safe, it is necessary to ask at reception for the key and leave a €5 cash deposit that will be returned during check-out.